Your privacy is important to us. It is OneDais's policy to respect your privacy regarding any information we may

collect from you across the website and other sites we own and operate.

In simple terms, OneDais only collects information from you that it needs to provide the service. Simple things that

you would expect, like details on how you use the website and metrics for operational monitoring to make sure

things are running smoothly.

We also want to make sure that you know you have the right to access your data or simply request that it be

deleted. While we require some third party services, our aim is to use as few as possible and we will always disclaim

our use them here as transparently as possible.

Other Services

OneDais uses some third party services in order to perform its duties.

• Amazon Web Services - Cloud hosting infrastructure

• ElasticSearch - Enables searching for your contacts and supports dynamic grouping

• Stripe - Payment processing

• Sentry - Operational monitoring

• Crisp - Manages user interactions to provide real-time customer support

• Google Analytics - Aggregates and analyze metrics on customer use of the product

• Librato - Aggregates and analyzes metrics for operational performance

• Mailgun - Default email processor

Third party services are also used on an opt-in basis by the User for the purpose of sending and receiving messages

from their account. These include but are not limited to services like Nexmo, Facebook Messenger, Twilio, and

Telegram.

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re

collecting it and how it will be used. You are free to refuse our request for this information, with the understanding

that we may be unable to provide you with some of your desired services without it.

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports. We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.

  The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users. We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If you request your personal information, be deleted, or where your personal information becomes no longer relevant to our operations, or if your account is determined at our discretion to have fallen into disuse, we will erase it from our system within a reasonable timeframe.

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

We use third-party services for: 

• Analytics tracking 

• Advertising and promotion 

• Content marketing 

• Email marketing 

• Payment processing 

• Service monitoring

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose. 

We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours. 

We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity. 

We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older

 This privacy policy only covers OneDais's own collecting and handling of data. We only work with partners, affiliates

and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability

for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the

content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable

steps to let users know about changes via our website. If you are a registered user on http://OneDais.in, we will notify

you using the contact details saved in your account.

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know

what data we collect about you, and how it is processed. You are entitled to correct and update any personal

information about you, and to request this information be deleted. You may amend or remove your account

information at any time, using the tools provided in your account control panel.

You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information

for your own purposes. You have the right to opt out of data about you being used in decisions based solely on

automated processing.

Feel free to contact us at [email protected] if you have any concerns or questions about how we handle your data and personal information.

Privacy Policy – Updated June 2023